Fault Diagnosis
Hisense Fridge Not Cooling
A Hisense fridge that stops cooling while the freezer still works usually has an air-flow, defrost or fan fault rather than a dead appliance. We trace the failed stage and restore cold air circulation.
Common causes
- Evaporator fan motor failed
- Defrost cycle iced the coil
- Thermostat or sensor out of range
- Damper stuck closed
- Compressor start relay failing
Quick checks you can do
- Confirm the freezer still freezes
- Listen for the evaporator fan running
- Check the back wall for ice build-up
- Ensure nothing blocks the internal vents
When to call a technician
- Ice is bridging the evaporator coil
- No fan sound at all
- Temperature keeps climbing
- Error code on the display
Repairs for this fault
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